Customer Service

Customer Service

Shipping & Delivery

BirdRock Home ships most orders within 2 days of receiving the order. Orders placed during the weekends will be shipped the following Monday excluding a holiday. BirdRock Home ships orders via FedEx Ground or US Mail which can take 3-5 days for delivery.

Privacy & Security

BirdRock Home takes the security of your personal information seriously. We do not share or sell any personal information we receive from customers.

Returns & Replacements

BirdRock Home accepts returns within 30 days of your purchase. Due to the high cost of shipping, customers will be responsible for shipping costs for products that are NOT returned due to shipping damages or manufacturer defects. Please contact us by email for any questions:

Payment, Pricing & Promotions

All payments are secured using SSL Encryption.